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There has been countless times where friends or family members have asked me how they should do this or that on their computer. It could be questions such as how to use Excel lookup tables, set up signatures in Gmail or create pdf document. Many are hard to explain in writing or even over the phone and frustration sets in, both for me writing long and complicated emails for something that takes couple of minutes to do and for the person asking, as they have to work themselves through such documents.


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